Shipping Policy
Vyaghri.com utilises the services of reputed courier service providers for offering shipping in India.
We offer free shipping within India on all products offered, if the Product price is more than Rs.1199. If the price of the product is less than Rs.1199, we charge a nominal courier charge of Rs.100.
We strive to ensure timely delivery of Domestic orders within India in 5-7 business days.
Vyaghri shall find you wherever you are in India as long as you get our mail! We are ready to climb mountains and sail rivers to deliver your order. However, based on logistical concerns, it might take us longer to get to you.
Please feel free to contact vyaghri.com for any delivery related queries. Short of divine interventions, we usually make every attempt to ensure that you get what you want at your selected location, and that too as early as possible!
We try to ship your order as soon as possible. Hence, the shipping address can only be altered before your order is shipped by us. (You can mail or call us for assistance).
Tip: Your shipping address (Where you want your order to be delivered) can very well differ from your billing address (Address registered under the credit card you are paying with). So you can go-ahead and spring that perfect surprise on a loved-one, or get your own delivery wherever you are. Moreover, you may also add multiple addresses to your account and then select any of those at the time of placing order!
If you have not received your order during the slated time period, please contact support@vyaghri.com or call +91 9330821679 so that we can follow up on your order and update you on the status. We are really sorry about not being able to deliver your order within the time frame committed.
Our logistics provider will then reach you to deliver the order. In case you are not available to take the delivery at first attempt, you may suggest a preferred time of delivery.
An attempt is made to deliver the order at your preferred time. If no one is available to receive your order at this time, a second attempt is made after confirming with the customer. If the order is not received on second attempt, then the order comes back to warehouse. Our customer care executive will then get in touch with you to inform the non-delivery. The order will be cancelled and your refund, if any, will be processed within 7 days.
Once the order ships out from our end, we will inform you. We'll also provide you with the tracking number so you can keep a tab on your online order until you receive it.
At Vyaghri we strive hard to give you nothing but the best of the best. But just in case you have received a tampered parcel, show the delivery boy what you mean and call us up!
We at Vyaghri are responsible for the delivery of your order from the timing you have placed and confirmed your order with us. After we have dispatched your shipment you would be informed. We will give you the tracking number and you can track the delivery status of your order on our Website.
